Privacy Policy
Welcome to Artwork Vietnam! We’re delighted to have you explore our collection of authentic Vietnamese artwork, from oil paintings to prints and 3D relief art, each piece capturing the spirit and culture of Vietnam. We value your trust and prioritize the privacy of your information. This Privacy Policy explains how we handle your personal data with care and transparency.
1. Information We Collect
We collect personal information when you voluntarily provide it to us, such as when placing an order, creating an account, submitting inquiries, or subscribing to our newsletter. This information may include:
Contact and Shipping Information: Name, email address, phone number, billing and delivery addresses.
Account Information: Login credentials and order history if you choose to create an account during checkout.
Order Details: Information about your artwork purchases, payment method (we do not store full payment card details), and shipping preferences.
Inquiry Details: Information about custom artwork requests, framing options, or specific requirements.
Website Usage: Data about how you interact with our website (pages visited, artworks viewed, time on site) collected via cookies and similar technologies.
Correspondence: Information contained within emails, support messages, or other communications.
You may complete your purchase as a guest without creating an account. However, creating an account allows you to view your cart across sessions, track your orders, and access your purchase history.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders, including shipping artwork to your location worldwide.
- Provide order tracking and delivery updates.
- Respond to your inquiries about our Vietnamese artwork collection.
- Send relevant communications such as order confirmations, shipping notifications, and, if you opt in, newsletters featuring new artwork and promotions.
- Personalize your browsing experience and recommend artwork based on your interests.
- Improve our website functionality and customer experience.
- Prevent fraud and ensure secure transactions.
3. Data Sharing
We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary to fulfill orders or as required by law. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering your artwork, provided they agree to keep this information confidential. These partners may include payment processors, shipping carriers, and website hosting services.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take every reasonable precaution, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access and Correction: Request a copy of your information and correct any inaccuracies.
Deletion: Request that we delete your personal information under certain circumstances.
Opt-out of Marketing: Unsubscribe from promotional emails at any time via the link in our newsletters.
Restriction of Processing: Request limits on how we use your information.
Portability: Where feasible, request your data in a structured, transferable format.
To exercise these rights or ask questions about your personal information, please contact us using the details below.
6. Cookies
We use cookies and similar technologies to analyze website traffic, remember your cart and preferences, and personalize your experience. You can manage cookies through your browser settings, though disabling them may affect site functionality, including your shopping cart.
7. Updates to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically. The “Last Updated” date below indicates the most recent revision.
8. Contact Us
For questions, requests, or concerns about your privacy, please contact us at: contact@artworkvietnam.com